Privacy Policy

Effective Date: April 15, 2025

Welcome to NeverLose. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://neverlose.ca) or use our browser extension (the “Service”).

1. Introduction

By accessing or using NeverLose, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Service.

2. Information We Collect

2.1 Personal Data

We may collect certain personal information (e.g., name, email) when you sign up for an account or purchase a subscription. This data is only collected with your consent.

2.2 Non-Personal Data

NeverLose does not transmit form data, clipboard entries, or session history to our servers. All content captured by the extension stays entirely on the user's device and is not shared, analyzed, or transferred outside the browser unless explicitly enabled by the user (e.g., for future cloud sync features).

3. How We Use Your Information

• To Provide and Maintain Our Service: We use local storage on your device to store form data and clipboard history so you can recover it at any time.
• To Process Transactions: If you purchase a plan, we use your personal data (like your email) to manage billing and subscription status.
• To Communicate with You: We may send you transactional or promotional emails related to NeverLose updates.

4. Cookies and Tracking Technologies

Our website may use cookies to improve user experience. You can disable cookies in your browser settings, but this may affect the functionality of certain features.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted third-party service providers for payment processing or analytics, under strict confidentiality agreements. We use Stripe for secure subscription payments. All billing information is handled by Stripe and is not stored or processed on our servers. Please refer to Stripe’s Privacy Policy for more information.

6. Data Security

We implement various security measures to protect your personal data. However, no electronic transmission or storage system can be guaranteed 100% secure. Use our services at your own risk.

7. Children’s Privacy

NeverLose is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us so we can remove it.

8. International Data Transfers

If you access NeverLose from outside our operating country, your data may be transferred to servers located in another jurisdiction. By using the Service, you consent to this transfer.

9. Your Rights

Depending on your region, you may have rights to access, correct, or delete your personal information. For requests, please contact admin@neverlose.ca.

10. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted here, and the “Effective Date” will be revised accordingly. Please review this page periodically for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please email us at admin@neverlose.ca

11. Contact Us

12. Website Access Permissions

In order to fulfill its core function, the NeverLose extension requests access to all websites ("") to monitor form input fields and clipboard events in real-time. This access is solely for the purpose of providing backup and recovery functionality. The extension does not collect, store, or transmit any sensitive or personal data externally. All data remains local to your browser.

Last Updated: April 15, 2025